Resource Guide
Resource Guide
0! You have your
0 out of your pocket. Hi {{first_name}}, 0 for you and your family members on the 0. Welcome to ZERO-Healthcare Simplified To $ benefits through {{employer}}, and they are partnering with ZERO to provide a benefit to help make healthcare simpler, easier to access, and truly $ → medical plan. It’s a benefit that covers thousands of common medical procedures, from surgeries to lab work, for $ No deductible. No coinsurance. Just $Watch the To see a quick overview of how it works, watch our short welcome video. Welcome Video We're excited to have you! —The ZERO Team Drop Us A Line Give Us A Shout LinkedIn Chat Live Follow us on
v12.05.2025.01
Member Welcome Video View
A brief, foundational introduction to the ZERO program for new members. This video explains the fundamental value and core benefits of the program.
Best Used ForOpen Enrollment, Onboarding, ZERO Refreshers
Video Available In English Spanish
Healthcare Simplified To $0
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How ZERO Works
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How to USE ZERO
01: Referral for Care
You receive a referral from your doctor that recommends a service or procedure.
02: Contact ZERO
Reach out to your Personal Health Assistant (PHA) with your referral information.
PDF Flyer
03: $0 Care
This is an overview flyer that explains how members can access and receive eligible healthcare services for a $0 out-ofpocket cost.
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Your ZERO Benefit Covers These & More
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Surgeries: orthopedic, women's health, surgery like gallbladder removal or hernia repair & more
Procedures: colonoscopy mammogram, ENT, cardiologists for tests like EKGs & stress tests
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Care Through ZERO Costs You $0!
An overview and examples of specific medical services and procedures that are eligible for the ZERO.
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PDF Flyer
Best Used For
Examples of Services Covered
Everything ZERO Right At Your Fingertips View
Quick guide for members on the benefits of myZERO.
Best Used FormyZERO, Digital ZERO/Quest ID Card
PDF Flyer Available In English Spanish
Imaging For ZERO View
A targeted imaging flyer providing service examples that fall under that category.
Best Used ForImaging
PDF Flyer Available In English Spanish
Using ZERO With Your Medical Plan View
Explains how ZERO coordinates and works alongside the member's underlying primary medical insurance plan.
Best Used ForOpen Enrollment / Benefit Guides, Onboarding
PDF Flyer Available In English Spanish
Using ZERO For Labs View
Details the process with scenario examples for labs.
Best Used ForLab Work
PDF Flyer Available In English Spanish
Tell Your Provider About ZERO & How It Works View
A crucial resource designed for members to share with their doctors' offices to explain the program's specific model with next steps outlined.
Best Used ForProvider Education, Doctor's Office
PDF Flyer Available In English Spanish
Member Educational Emails View
A collection of the ongoing, general educational email content sent to members throughout the year.
Best Used ForOngoing Communication Emails
Email Campaign Available In English Spanish
Member OnBoarding Emails View
Content of the initial email series sent to new members for their enrollment into the program.
Best Used ForNew Member Onboarding Email Series
Email Campaign Available In English Spanish